Privacy Policy

1. Introduction

SolveIdentity ("SolveIdentity", "we", "us" or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy applies to information collected through our website, including solveidentity.com, our contact forms, consultation requests, communications and other interactions with our website.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with SolveIdentity, we may collect different categories of information.

Information You Provide

You may voluntarily provide information when you contact us, request information or communicate with us.

• Name
• Business email address
• Company or organization name
• Job title or role
• Phone number, where provided
• Information included in your message
• Information relating to an IAM or security requirement you choose to share with us

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website or by services used to operate and secure the website.

This may include information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate geographic information
• Referring website
• Date and time of access
• Website usage information

3. How We Use Information

We may use information collected through the website for legitimate business and operational purposes, including:

• Responding to enquiries and requests
• Scheduling or discussing consultations
• Understanding your requirements
• Providing information about our services
• Managing business communications
• Improving our website and user experience
• Understanding website usage and performance
• Preventing fraud, abuse and security incidents
• Maintaining website security and reliability
• Complying with applicable legal obligations

4. Cookies & Analytics

SolveIdentity may use cookies and similar technologies to operate the website, understand website usage and improve website performance.

These technologies may be provided by SolveIdentity or by third-party service providers used for website analytics, security, performance or functionality.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

5. Information Sharing

SolveIdentity does not sell your personal information.

We may share information where reasonably necessary with:

• Service providers that help operate our website
• Hosting and infrastructure providers
• Analytics and website performance providers
• Email and communication providers
• Professional advisers where appropriate
• Legal, regulatory or governmental authorities where required

We seek to limit information shared with service providers to what is reasonably necessary for the relevant purpose.

6. Third-Party Services and Links

Our website may contain links to third-party websites, publications, services or resources.

These third-party websites operate independently from SolveIdentity and may have their own privacy policies and terms.

SolveIdentity is not responsible for the privacy practices, security, availability, content or policies of third-party websites.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, internet transmission, electronic storage system or method of communication can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through the website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain legitimate business records, resolve disputes, enforce agreements or comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, which may include rights to:

• Request information about personal data we process
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Request information about how your data is used
• Raise a privacy-related concern or complaint

Requests may be subject to applicable legal requirements, verification procedures and legitimate exceptions.

If you would like to exercise an applicable privacy right, please contact us using the information provided below.

10. International Data Transfers

Depending on the technology and service providers used to operate our website and business, information may be processed or stored in locations outside your country.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.

11. Children's Privacy

Our website and services are intended primarily for business and professional audiences.

We do not knowingly seek to collect personal information from children through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or privacy practices.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact SolveIdentity.

14. Important Disclaimer

This Privacy Policy describes the handling of information associated with the SolveIdentity website. It does not create a consulting engagement, professional relationship, warranty, guarantee or other contractual obligation between SolveIdentity and a website visitor.

For information regarding the use of our website, content, insights and other materials, please refer to our Terms of Use and Disclaimer.